Service provider is having issues

Incident Report for Siit Status

Resolved

This incident has been resolved.

Posted Oct 08, 2024 - 23:00 UTC

Monitoring

Seems like the error rate has started to decreased significantly, we'll keep monitoring before ensuring the issue is resolved

Posted Oct 08, 2024 - 21:37 UTC

Update

Ongoing incident reference of our provider: https://status.heroku.com/incidents/2684

We still notice a high number of failed requests

Posted Oct 08, 2024 - 18:11 UTC

Identified

Our service provider is having some issues and it seems most of the request fail to our servers fail.
We're in touch with them to see how fast they can resolve the issue,

Posted Oct 08, 2024 - 18:02 UTC

This incident affected: API, Management Portal, and Admin Portal.